We may collect your name, phone number, email address, delivery address, order details, and customer support information when you use MOSSIM. We may also collect basic technical information such as device type, browser information, IP address, and usage data.

We use your information to process your orders, confirm deliveries, contact you about purchases, provide customer support, improve our services, prevent fraud, and send updates or promotional messages where permitted.

To complete your order, we may share necessary customer information with courier services, delivery partners, suppliers, or payment-related service providers. We only share information required to provide the service.

We do not store your full card details, banking credentials, or mobile financial service PINs. Online payments, if applicable, are handled by third-party payment providers under their own policies.

Our website may use cookies and similar technologies to improve browsing experience, remember preferences, analyze site usage, and support marketing activities. You may disable cookies from your browser settings if you prefer.

We take commercially reasonable security measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no online system can be guaranteed 100% secure.

We keep personal information only as long as needed for order fulfillment, customer support, legal obligations, and internal recordkeeping. When no longer needed, we may delete or anonymize the data.

Our website may contain links to third-party services such as social media platforms, courier companies, or payment providers. We are not responsible for the privacy practices of those third parties.

You may contact us to request correction, update, or deletion of your personal information, subject to legal and operational requirements.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.